Business Mail Advanced – Mailmark

5th May 2017

Business Mail Advanced is a versatile, cost-effective way for businesses to send their urgent and non-urgent general UK business correspondence and transactional mail, such as bills, contracts, statements and invoices.

What is business mail advanced?

Business Mail Advanced offers a highly flexible solution for businesses who are producing a minimum of 500 letters or 250 large letters for delivery within the UK. It offers a choice of delivery speeds and discounts based on mail volumes and how you prepare and present your mail, allowing you to adapt Business Mail Advanced to suit your specific business needs.

A Choice of Formats

Business Mail lets you send items in Letter or Large Letter format:

All letters sent using a Mailmark franking machine print a 2D barcode, meaning every mail piece you send is machine readable.

How much can I save?

Business Mail Advanced (BMA) discounts are based on the volume of post you send at a time.  As of 27th March 2017 the cost of sending items via business mail advanced using Mailmark are:

  • 1st Class letters – 54p
  • 2nd Class letters – 36p

Below is a table of the savings that can be made by using a Mailmark franking with machine with Business Mail Advanced. These discounts are based on unsorted machine readable letters sent.

What criteria must be met to obtain the discounts?

As well as sending a minimum of 500 letters or 250 large letters, your business also needs to meet the following criteria:

Address location and format

  • Addresses must be machine printed in a defined area of the letter
  • All addresses should be 90% accurate, post coded and in appropriate fonts
  • Optical Character Recognition (OCR) address specification is recommended


  • Appropriate Clearzones – Royal Mail requires certain areas of the mail piece to have no markings. These are called clearzones. Royal Mail print barcodes on each item in these areas to assist the sorting process.


  • Customers should use white DL envelopes
  • Letters separated into 1st and 2nd class
  • Letters presented upside down and facing the front of the trays provided by Royal Mail
  • Trays should be placed in the wheeled containers also provided by Royal Mail
  • Letters should bear a licence number – this is normally applied when your franking machine franks a letter
  • Complete a customer collection receipt
  • Collection is free: if there are less than 4,000 items ring before 12.00pm same day collection, If there are 4,000+ items 24 hours’ notice is required

VAT and Business Mail Advanced

From April 2nd 2012, Business Mail Advanced became subject to VAT. For further information visit  VAT is applied at the time of franking using software loaded onto the franking machine.

How is the discount assessed and how do I claim my money back?

Mailmark franking machine customers using BMA will frank their post each day using the tariffs provided within the machine and send off as normal. Royal Mail’s sorting machines will use the 2D barcode to identify the BMA product, price paid, date etc. that the customer selected. Royal Mail will then calculate every day the correct price (+VAT) and send this information to the relevant franking manufacturer. At the end of each period the manufacturer will provide an automated rebate and adjust the customer’s postage account to reflect the correct price (+VAT).

Will an invoice be provided?

An invoice will be received at the end of each period showing customers how much they have posted using BMA and any adjustments (+/-) that have been made. The invoice will allow customers to clearly see:

  • Daily posted volumes by class-
  • The level of VRD achieved each day
  • Identify when BMA discounts were not achieved
  • Detailed adjustment summaries (+/-)
  • VAT for their business accounts

If you would like further information on Business Mail advanced and Mailmark call us on 0800 458 2880 or email